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For UAE grocery and corner shops

Customers scan, browse your catalog and order inside WhatsApp. You deliver and get paid directly. One flat monthly fee, no commission.

Set up my store — freeSee shops on Dukkan

14-day free trial · no card to start

  • No commission

    and no per-order fee, ever

  • AED 149

    a month to start, VAT included

  • Paid to you

    cash, card on delivery or your payment link

  • No app

    to install. Customers use WhatsApp.

Already on a marketplace app?

Keep the orders. Lose the commission.

A marketplace takes a cut of every basket. We take none.

  • What you pay

    Dukkan: One flat monthly fee. No commission, no per-order fee.

  • What your customers need

    Dukkan: WhatsApp, which they already have. Nothing to install.

  • How customers pay

    Dukkan: Straight to you: cash or card on delivery, or your payment link.

  • Who delivers

    Dukkan: You: your driver, your hours, your delivery zones.

  • Your prices

    Dukkan: Your catalog, your prices. Hide, edit or add your own items.

Do the math

Put in what you sell. See what stays.

At 450 orders a month

Marketplace commission
at 25%

AED 9,000

Dukkan Pro
flat, VAT included

AED 399 / month

Dukkan as a share of that commission

You keep AED 8,601 more every month.

15
AED 80
25%

Commission rates vary by platform and contract. Set the one you were quoted.

How it works

From a sticker to a doorstep, inside WhatsApp.

  1. Step 1

    Print your sticker

    Sign up in about five minutes, then set your opening hours in Settings. Your catalog starts with about 900 common UAE products, hidden until you switch them on: switch on what you sell and set its price. Print the QR from your dashboard the same day.

  2. Step 2

    They order in WhatsApp

    A customer scans the sticker, WhatsApp opens with the message typed, and the bot's Open catalog button opens your catalog inside WhatsApp. The first time, they share a delivery address (and their name, if WhatsApp doesn't give it); after that, ordering is a few taps.

  3. Step 3

    Out of stock? Offer a swap

    Offer another item from your catalog for that order. The customer gets the offer on WhatsApp, says yes or no on their order page, and the total updates.

  4. Step 4

    You deliver. They pay you.

    Accept the order, send your driver, mark it delivered: the customer sees each step in WhatsApp. They pay you, cash or card on delivery or your payment link. Dukkan never touches the money.

What changes, what stays and what it costs

What changes

Orders arrive on your phone, typed, with the address, instead of over the counter phone.

What stays

Your driver, your hours, your prices. Customers pay you, not us.

What it costs

One flat monthly fee, VAT included. Never a share of what you sell.

Pricing

Pick by how many orders you deliver.

Starter

AED 149 /month

Up to 100 orders a month

Every plan includes

  • No commission and no per-order fee
  • Your catalog and your prices
  • Your orders on a dashboard on your phone
  • Monthly. Cancel any time from the dashboard

Prices include 5% UAE VAT. Every plan includes 1 login. Extra logins are AED 50/month each.

14 days free.
No card to start.

Sign-up takes about five minutes and asks about your shop for the four below. Opening hours go in Settings after.

  • Store name
  • Area
  • Address
  • WhatsApp number
Start my free trial

Questions

What shop owners ask before they start.

A flat monthly subscription, VAT included: Starter AED 149 for up to 100 delivered orders a month, Growth AED 249 for up to 300, Pro AED 399 with no limit. Every plan includes 1 dashboard login; each extra login for staff is AED 50 a month. There is no commission on orders and no per-order fee. New shops start with a 14-day free trial and no card is needed to begin.

No. Customers use WhatsApp, which they already have. They scan the QR sticker at your shop, WhatsApp opens with a pre-filled message, and the catalog opens inside WhatsApp's built-in browser. The first time, they share a delivery address (and their name, if WhatsApp doesn't give it); after that, ordering is a few taps.

Directly to you, the way they do today: cash or card on delivery, or a payment link you send. Dukkan never touches your customers' money and never holds your revenue.

You do, with your own driver, your own hours and your own delivery zones. Dukkan takes the order and shows it on your dashboard; fulfilment stays yours.

No. Your shop starts with a template of about 900 common UAE grocery products, hidden until you switch them on. Switch on what you sell, set its price, and add your own items.

Mark it unavailable, or offer a swap from your catalog for that one order. The customer gets the offer on WhatsApp and accepts or declines it on their order page, and the order total updates.

Neighbourhood grocery stores, minimarkets, baqalas, butchers, bakeries and specialty food shops in the UAE that deliver locally and want orders without a marketplace commission.

English today. Customers tap buttons for most steps, so very little typing is needed.

About five minutes: your store name, area, address and WhatsApp number, then set your opening hours in Settings. Print the QR from your dashboard the same day. Plans are monthly and you can cancel any time from the dashboard.

Your shop could be taking WhatsApp orders today.

Try it next to what you have. 14 days free. Cancel from the dashboard any time.

Set up my store — freeSee shops already on Dukkan
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