For UAE neighborhood grocery stores
Stick a QR sticker by your till. Customers scan, browse your catalog, place an order — all inside WhatsApp. You deliver, they pay cash or POS on arrival. No commission, ever.
Takes about 5 minutes. 14-day free trial, no card needed to start.
Dukkan is a WhatsApp ordering system for grocery and corner shops in the UAE. Customers scan a QR sticker, browse the shop's catalog and order inside WhatsApp; the shop delivers and is paid directly. Dukkan charges the shop a flat monthly subscription and takes no commission on orders.
Enter your store name, area, hours, and a phone number. We'll seed your catalog from a 1k-product UAE template you can edit.
Print the QR from your dashboard. Customers scan it — WhatsApp opens with their first message pre-filled.
Orders land on your phone dashboard. Accept, send your driver, mark delivered. Cash or POS on arrival.
Flat monthly fee, not 25% per order
One predictable cost. You keep every dirham of every basket.
No customer app to install
Your customers already have WhatsApp. The whole order flow is buttons inside the chat.
Your driver, your hours
We don't touch fulfillment. You run the store the way you already do.
Your catalog, your prices
Edit any item, hide what you don't carry, add custom items. Nobody approves your prices.
Starter
AED 149 /month
Up to 100 orders a month
Most shops start here
Growth
AED 249 /month
101–300 orders a month
Pro
AED 399 /month
300+ orders a month
Prices include 5% UAE VAT. No commission, no per-order fee. 14-day free trial.
A flat monthly subscription, VAT included: Starter AED 149 for up to 100 delivered orders a month, Growth AED 249 for up to 300, Pro AED 399 with no limit. There is no commission on orders and no per-order fee. New shops start with a 14-day free trial and no card is needed to begin.
No. Customers use WhatsApp, which they already have. They scan the QR sticker at your shop, WhatsApp opens with a pre-filled message, and the catalog opens inside WhatsApp's built-in browser. Ordering is a few taps.
Directly to you, the way they do today: cash or card on delivery, or a payment link you send. Dukkan never touches your customers' money and never holds your revenue.
You do, with your own driver, your own hours and your own delivery zones. Dukkan takes the order and shows it on your dashboard; fulfilment stays yours.
No. Your shop starts from a template of about 1,000 common UAE grocery products. Hide what you don't carry, edit prices, add your own items.
Mark it unavailable, or suggest a swap for a specific order in one tap. The customer accepts or declines inside WhatsApp, and the order total updates.
Neighbourhood grocery stores, minimarkets, baqalas, butchers, bakeries and specialty food shops in the UAE that deliver locally and want orders without a marketplace commission.
English today. Customers tap buttons for most steps, so very little typing is needed.
About five minutes: shop name, area, hours, a phone number. Print the QR from your dashboard the same day. Plans are monthly and you can cancel any time from the dashboard.
Get your store live today. Cancel anytime.